March 24th, 2020
We hope this message finds you and yours healthy as the COVID-19 coronavirus impacts our community. We anticipate that our targeted return of April 1st will be premature based on current events. We hope to be allowed to return by April 19th, 2020. We currently remain closed for direct patient care, but are able to provide phone and email support on a limited basis between the hours of 9am to 12pm. Please leave messages and they will be checked and you will be provided a response.
In response to the shelter in place, we are launching several new platforms to help address patient needs including online contact lens ordering, online stylish eyewear and telemedicine options. Thank you for your order. We greatly appreciate your support of our office during our this closure.
Online Contact Lens Ordering Service and Contact Solution:
In response to the shelter in place, we are launching several new platforms to help address patient needs including online contact lens ordering, online stylish eyewear and telemedicine options. Thank you for your order. We greatly appreciate your support of our office during our this closure.
Online Contact Lens Ordering Service and Contact Solution:
Twelve84: Affordable, stylish, online frame ordering Check out our new eyewear line from Twelve84. With a complete prescription pair of eyeglasses starting at only $149 for a frame an lens, this is the perfect blend of style and affordability. Simply choose the style you like from the website below and email JennC@aecopt.com. If you have gotten glasses from us before in the past, we'll handle everything else!
Please note that due to limited staff, we will be returning messages and concerns as soon as possible. Thank you for your patience. For the fastest responses, please email JennC@aecopt.com for optical related questions or dr.trinh@aecopt.com for medical related questions. We are here to help you. All Eyecare Optometry
Update: 03/20/2020
All EyeCare Optometry: Shut Down of non-essential services until April 1st, 2020
Personal thoughts:
I wanted to extend my warmest gratitude to those of you who have reached out to us during this difficult time. The expression of concern, thoughts for our staff and office are extremely touching especially as you face your own challenges.
It appears as if this is only the beginning of a long road ahead for all of us. With the school closures that will likely run into late spring or next fall to the unknowns of when life can return to normal have certainly disrupted our daily life. The only certainty is that the aftermath of this pandemic is likely to redefine the new norm.
While we face a health crisis, closing is the only option available. However, as one of thousands of small businesses, the challenges of closing for an unknown extended period of time is something none of us could have foreseen. Livelihoods will forever be altered and unfortunately, our office is not immune.
Yesterday, I had a frank and personal conversation with many of our staff regarding the need to place them on furlough with the hopes that the office will still be able to survive this time. As such, I ask you to be patient and compassionate with our remaining team as they are limited in their resources, but still fully committed. They will do their best to address any urgent matters.
Rest assured, I am in constant contact with the rest of our team to ensure that their basic necessities are met. The goal is to have all members of the office return when this is over.
For all of you, who have supported us with kindness and friendship through the years, I hope that you and your family remain healthy during this time. May we all grow stronger in our bonds from this experience.
Services Available between March 23rd to April 1st:
Our office managers at both Camarillo and the Thousand Oaks office will be checking messages only during this time period for emergent calls. Phone messages will be checked between the hours of 9am to 12pm.
Please leave any messages on our phone line at 805-495-4625. Emails to aecoptometry@gmail.com will be checked frequently for urgent eye related matters and your call will be returned promptly.
Emergency Medical:
Please email to aecoptometry@gmail.com, name, information and problem that you are facing. These emails will be checked frequently by Dr. Trinh who will give you a call to determine the best course of action. As a healthcare facility, we will have emergency lines available during this time for possible telehealth appointments and in office visits if necessary. The CDC has requested that all routine dental and vision exams be postponed. https://www.cdc.gov/coronavirus/2019-ncov/healthcare-facilities/index.html
The target to re-open services on April 1st remains tentative based on orders of the governor and the CDC. Please note that this date may change and any currently rescheduled appointments may need to be moved based on day to day reports.
Contacts:
We will still be able to fulfill direct shipping and orders of contact lenses. To order contacts please email JennC@aecopt.com or (text/call 805-495-4625). We will extend prescriptions expired within 6 months.
Glasses:
We have partnered with an amazing and affordable eyewear line, twelve84. If you have purchased eyewear from us in the past we now have the capability to directly ship eyewear through an online order in case you are in need of eyewear during this 'safer at home' order.
Reschedule your appointment online at www.aecoptometry.com or text 805-495-4625
Warmest Regards,
Tim Trinh, O.D., F.A.A.O.
I wanted to extend my warmest gratitude to those of you who have reached out to us during this difficult time. The expression of concern, thoughts for our staff and office are extremely touching especially as you face your own challenges.
It appears as if this is only the beginning of a long road ahead for all of us. With the school closures that will likely run into late spring or next fall to the unknowns of when life can return to normal have certainly disrupted our daily life. The only certainty is that the aftermath of this pandemic is likely to redefine the new norm.
While we face a health crisis, closing is the only option available. However, as one of thousands of small businesses, the challenges of closing for an unknown extended period of time is something none of us could have foreseen. Livelihoods will forever be altered and unfortunately, our office is not immune.
Yesterday, I had a frank and personal conversation with many of our staff regarding the need to place them on furlough with the hopes that the office will still be able to survive this time. As such, I ask you to be patient and compassionate with our remaining team as they are limited in their resources, but still fully committed. They will do their best to address any urgent matters.
Rest assured, I am in constant contact with the rest of our team to ensure that their basic necessities are met. The goal is to have all members of the office return when this is over.
For all of you, who have supported us with kindness and friendship through the years, I hope that you and your family remain healthy during this time. May we all grow stronger in our bonds from this experience.
Services Available between March 23rd to April 1st:
Our office managers at both Camarillo and the Thousand Oaks office will be checking messages only during this time period for emergent calls. Phone messages will be checked between the hours of 9am to 12pm.
Please leave any messages on our phone line at 805-495-4625. Emails to aecoptometry@gmail.com will be checked frequently for urgent eye related matters and your call will be returned promptly.
Emergency Medical:
Please email to aecoptometry@gmail.com, name, information and problem that you are facing. These emails will be checked frequently by Dr. Trinh who will give you a call to determine the best course of action. As a healthcare facility, we will have emergency lines available during this time for possible telehealth appointments and in office visits if necessary. The CDC has requested that all routine dental and vision exams be postponed. https://www.cdc.gov/coronavirus/2019-ncov/healthcare-facilities/index.html
The target to re-open services on April 1st remains tentative based on orders of the governor and the CDC. Please note that this date may change and any currently rescheduled appointments may need to be moved based on day to day reports.
Contacts:
We will still be able to fulfill direct shipping and orders of contact lenses. To order contacts please email JennC@aecopt.com or (text/call 805-495-4625). We will extend prescriptions expired within 6 months.
Glasses:
We have partnered with an amazing and affordable eyewear line, twelve84. If you have purchased eyewear from us in the past we now have the capability to directly ship eyewear through an online order in case you are in need of eyewear during this 'safer at home' order.
Reschedule your appointment online at www.aecoptometry.com or text 805-495-4625
Warmest Regards,
Tim Trinh, O.D., F.A.A.O.
Testimonials:The Doctor and staff at All Eye Care have restored my faith in the true meaning of caring. Every employee is not only very cordial but goes out of their way to ensure each and every client feels they are the most important person ever to come through the doors. This may sound extreme but think of how you are treated in any type of medical office when arriving for an appointment. Now, think of how you would like to be treated and multiply that a few times, you are now getting close to All Eye Care customer service. After a career in customer service and a belief that any company providing a service should go far beyond any expectation I can say with no exaggeration that All Eye Care exceeded my expectations and continues to do so. They do not rest until 100% satisfaction is achieved. My family eye care needs have a new home. ~GN After months of suffering and a half a dozen visits to other prominent physicians, including UCLA, Doheny Eye Center, I had almost given up hope. I had even gone to a dry eye "expert" in Beverly Hills and was about to spend $1,800 on Lipiflow. Fortunately, my optometrist referred me to Dr. Trinh and saved me from further expense and disappointment. Not only the cost to my wallet but, I learned that long-term dry eye issues can cause irreversible damage. Dr. Trinh is truly the dry-eye expert (or guru, as my optometrist referred to him). Dr. Trinh provided a thorough explanation of the many causes of dry-eye disease and provided a thorough treatment to remedy the clogged glands inside my upper and lower lids. The treatment was done right then and there and cost less than $400 Dr. Trinh and his entire staff were wonderful. I live in Glendale and can honestly say the trip to Thousand Oaks was well worth the drive. I will continue to see him for follow-up care and I will highly recommend him. I am so grateful for his care! ~Kimberly M. All Eyecare Optometry is the best eye care facility I have used in my 71years. They are very thorough and professional. They let me know what is happening with every step of the exam and are very clear about what is going on with my vision. I always feel comfortable with zero anxiety at eye exams. I would recommend them to any one. I owe my ability to see so well to them and their excellent care. ~Dorothy H.
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 Insurances Accepted
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In the Community: (2019 Patient Appreciation Event)
All EyeCare Optometry has always been about community and we thank all of our patients for the joy they bring us in the things we do everyday. Our patient appreciation event is the least we can do to say thank you! "See you" at the next event. Thank you to "The Stadium Center" in Westlake Village for hosting us! Until next year!
Cutting Edge Technology in Eye Care
We are excited to be able to offer a wide range of eye care services not found in a typical optometric office thanks to the unique services that each of our doctors professional focus. In addition, we believe on providing and using the latest in eye care technology and quality products.
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Orthokeratology is a specialty service offered at All EyeCare Optometry to offer a surgery free alternative to nearsightedness. With recent studies it has been demonstrated to slow the rate of progression of nearsightedness in children.
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Dry Eye Therapy is a unique service offered at All EyeCare Optometry. Using specialized BlephEx and Meibomian gland therapy, the doctors at All EyeCare Optometry are able to treat and manage evaporative dry eye diseases that account for 72% of all dry eyes.
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Contact Us:
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All EyeCare Optometry
277 Hampshire Road, Thousand Oaks, CA 91361 805-495-4625 |
Camarillo All EyeCare Optometry
99 E. Daily Drive, Camarillo, CA 93010 805-482-8849 |